England is a great place to serve clients, whether across the UK, Europe or internationally.
Whether you are looking for a new corporate headquarters, back-offices, contact centres or sales offices, you will find a wide choice of well-connected, cost-effective business locations with access to a skilled and talented workforce.
Check out the strengths of some of England’s business hotspots below:
“The people in the North East are delightful. They’re enthusiastic, hard-working and they know how to party. A company full of Geordies is unbeatable.” – Richard Branson
Richard Branson knows a thing or two about growing businesses, so it’s no surprise that he has made the city a home for his businesses including Virgin Money and Virgin Trains. With recruitment and retention being one of the most important issues for successful businesses, Newcastle enjoys the UK’s lowest staff turnover rate and the city’s many qualities make it easy to attract and retain great people.
Newcastle is home to some of the biggest names in business and professional services, and has a strong reputation in the banking, corporate finance, insurance, contact centre and shared services. All of the ‘Big Four’ professional service companies have operations in Newcastle, employing almost 1,300 people.
The sector is growing, employing over 130,000 people in 17,500 companies, and thought to generate around 25% of the region’s wealth. With over 30,000 students in the region studying financial, professional and business related courses, there is a strong talent pool with specialist skills to meet the sector needs.
A multicultural resident base and the volume of overseas students help multilingual contact centres to operate globally from the region. With competitive operating costs and low staff turnover, it is not surprising that Newcastle was ranked 1st in the latest Cushman & Wakefield UK attractiveness survey for setting up a contact centre.
Liverpool has always been home to businesses that share a passion for customer service and who have been attracted to the friendly, talented and networked people. With a workforce of more than six million people within an hour and six universities producing 30,000 graduates every year, this is a great place to recruit. That’s why more than 50 companies have chosen to locate a customer service centre or back office here, such as Marks & Spencer, Barclaycard, Santander, American Airlines and Bosch. In 2016, Barclays announced a £15 million investment in their Liverpool centre, creating 300 new jobs here.
With new restaurants, bars and legendary nightlife, waterfront and cultural attractions, this is a place where people want to live and work. Quality of life matters here and is the reason behind low rates of staff turnover.
Businesses that are feeling the pressure of London’s higher wage rates, spiralling office costs and rising staff churn are viewing Liverpool as a prime ‘northshoring’ option.
Locating your business in Liverpool will give you an immediate competitive edge. UK government data estimates that wages in Liverpool are 10% lower than the national average and 50% lower than the City of London.
Access to a diverse talent pool, excellent connectivity and lower operational costs has seen Sheffield become a truly viable location in the UK for business, professional and financial services companies.
The city has over 117,000 people employed in its financial and professional services sector with particular strengths in Accountancy & Legal, Banking and Insurance sectors. Sheffield is also home to a range of IT functions for the Financial Services sector and home to HSBC’s European IT Centre which employs over 3,000 people.
Sheffield has a long standing Legal sector with over 8,500 people employed across international firms such as DLA Piper, Nabarro and Irwin Mitchell who sit alongside niche firms and a wealth of patent attorneys. The city has also recently seen the global legal firm Fragomen International open its second UK office which now employs close to 100 people.
The ability to recruit from the city’s two leading universities ensures that companies based in Sheffield can attract the next generation of professional talent.
Sheffield has also become a location of choice for Back Office and Contact Centre functions for companies such as Aviva, Sky, XLN Telecom and Capita. The access to a highly skilled workforce of over 900,000 people has ensured these companies have been able to grow and deliver high quality, cost effective services by being based in the city.
Stoke-on-Trent & Staffordshire
Whether you’re looking for a new headquarters, regional office or call centre location, Stoke-on-Trent and Staffordshire has the perfect solution.
No other location offers the opportunities of being on the doorstep of Manchester and Birmingham without the big city costs, congestion and competition for talent. Our major employers tell us that this area is not only great in terms of recruitment, but also for retention , making for a more stable workforce.
Major companies find it easy to locate and grow here. Some are attracted here, like Vodafone, whose Stoke contact centre employs more than 1,000 people. The company has its state-of-the-art contact centre located in Stoke-on-Trent, with roles ranging from credit controllers to inbound and outbound customer service advisors. Others were started in the area and have grown into global players, like bet365, employing over 2,300 staff in the area and a new purpose built headquarters.
In 2016, Severn Trent Water and United Utilities announced that their joint venture, Water Plus, will be based in new Grade A offices in Stoke-on-Trent, creating more than 350 jobs.
Tapping into a huge talent pool that stretches from Manchester to Birmingham, our area has the right demographics to support your next office project. From 150,000 sq ft Grade A office developments in an exciting new city centre to business parks set in stunning countryside, we’ve got the best sites for you.